Free
For a single agent on a side project.
$0forever
5,000 signals / mo
Connect your agents.
The customer profile builds itself.
Profiles fill in progressively, from natural language. Your agents pass Ediccio what customers say, and it builds a deep, structured profile of each customer that grows with every conversation. Every agent you run reads it.
One connection per agent, over MCP. Each agent writes what customers say and reads the profile back. Illustration. One deep customer profile fills in across three conversations: Maya from Nori writes to a support copilot, talks to a sales assistant two weeks later, and replies to a marketing agent's email a month after that. The finished profile holds 19 observations across fields, intent, pain, sentiment, preferences and churn risk (your dimension). Sent by your agent. Ediccio sends nothing.
Once it exists
Ask your customer base a question. In plain English.
The profile is not only for the next reply. Any agent you run can ask across every customer and get the people who match, each with the observation that matched.
customer
matched observation
confidence
cust_8a3f Maya · Nori
Intent Evaluate SSO add-on
0.82
cust_2d11 Pat · Acme
Pain Shared logins, no SSO
0.79
cust_77b0 Joon · Vireo
Intent SSO before rollout
0.74
3 customers · each with the observation that matched
recency is a filter you set
Nobody built a report. The answer was already in what customers said.
Beside your stack
Beside your stack. Not instead of it.
Eight questions your agents ask about a customer. Your stack already answers three. Ediccio takes the other five.
38 / 8
questions your agents can answer about a customer
switching on its own · click to hold
- 01
Which plan are they on, how many seats?
Your CRM or CDP stays
- 02
What did they ask this agent last time?
Your agent's memory stays
- 03
What do our docs say about SSO?
Your knowledge base stays
- 04
What are they trying to do right now?
Unanswered. It is somewhere in a transcript.
IntentMove to annualconfidence 0.84 - 05
What keeps going wrong for them?
Unanswered. Someone would have to read the tickets.
PainRepeated dashboard logoutsconfidence 0.86 - 06
How do they feel?
Unanswered. A hunch at best.
SentimentPositiveconfidence 0.81was frustrated before - 07
How do they want to be contacted?
Unanswered unless they filled in a form.
PreferencesEmail, not phoneconfidence 0.90in her own words - 08
What did they tell support that sales should know?
Unanswered. Support knows. Sales asks again.
The shared profileEverything above. One profile, every agent.
Not another tool to adapt to. What you run keeps answering what it answers. Ediccio takes the questions that went unanswered.
- one connection
- nothing migrated
- nothing replaced
Pricing
Priced on signals. Not seats, not profiles.
A signal is one natural-language input we extract from. Holding profiles costs nothing, and so does adding people or agents that read them. You pay for what you feed the extractor, nothing else.
Founding cohort: free until billing starts, then your price held for 12 months.
Team
For product teams putting agents in front of customers.
$349/ month
Includes 250,000 signals / mo · then $0.0015 each
Scale
For teams past security review, scaling across products.
$1,499/ month
Includes 1.5M signals / mo · then $0.0011 each
Enterprise
For teams with procurement, custom terms, or volume past Scale.
Coming soon
Custom volume · annual · talk to us
Every plan, Free included
- Profile extraction over MCP, read and write from your first credential
- Confidence and evidence on every observation
- Idempotent ingestion: a retry with the same idempotency key within 24 hours writes nothing new
- A database per tenant, and a separate admin credential for schema changes
- Self-serve dashboard with zero-downtime key rotation
- EU data residency, and a DPA on request
- Erasure and export on request
A signal is one natural-language input we extract from: a message, a note, a transcript turn, a support ticket. Reads never count against it, and neither does the number of profiles you hold. These are the prices that take effect when billing starts. During early access nothing is metered and no plan limit is enforced; the only ceiling is a platform-wide concurrency guard against runaway traffic. Prices exclude VAT/IVA and other applicable taxes.
See plans and limits →